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Redemption |
Friday, November 7, 2025 |
| Reviewer:
William
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I initially left a 1 star review because although I liked the quality of the front strut, it wasn't shipped with the necessary nuts to make this an easy install. After over a week of no response from sales through emails and telephone calls, I modified the strut mounts myself by widening the inner diameter from 0.750" to 0.775" so it would accept the tophat nuts.
I eventually was able to reach Dan at Torque Solution and he understood where the frustration was coming from. He was sincerely apologetic and offered to make things right by sending new mounts and hardware. However, because I'm happy with the modification and refinish, I declined the offer. While there should have been better customer service to begin with, he attempted to make things right. Therefore, I redact the 1 star for a 5, for effort.
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